Privacy Policy

1. Who We Are

Viridian Dynamics ("we", "us", "our") operates the Viridian Dynamics REF Portal at viridiandynamics.com.au. We provide environmental assessment services, including the preparation of Review of Environmental Factors (REF) documents for hazard reduction and fuel management activities in New South Wales.

2. Information We Collect

We collect information you provide directly, including:

• Account registration details (name, email address, organisation)
• REF application data (project name, site location, environmental details)
• Contact form submissions
• Correspondence with our team through the portal

3. How We Use Your Information

We use collected information to:

• Prepare and deliver REF documents for your project
• Communicate with you about your application status
• Manage your account and portal access
• Comply with our legal and regulatory obligations
• Improve our platform and services

4. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

• With service providers who assist in delivering our platform (e.g., cloud infrastructure, authentication services)
• Where required by law, regulation, or court order
• To protect the rights, property, or safety of Viridian Dynamics, our clients, or the public

5. Data Storage and Security

Your data is stored securely using industry-standard cloud infrastructure. We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. Authentication and data storage is provided by Supabase, hosted on AWS infrastructure.

6. Data Retention

We retain your personal information and application data for as long as your account is active or as necessary to provide our services. REF application records may be retained for up to 7 years for compliance and audit purposes consistent with NSW government record-keeping requirements.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at the details below.

8. Cookies

Our platform uses session cookies strictly necessary for authentication and secure portal access. We do not use tracking or advertising cookies.

9. Contact

For privacy-related enquiries or to exercise your rights, please contact us via our contact page or by email at the address provided on that page.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes by email. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.